Which document does each project broker NOT need to keep copies of?

Each project broker is required to maintain certain documents for compliance and regulatory purposes. Among these, sales contracts, customer complaints, and cancellation requests are critical for ensuring that transactions are documented correctly and that any issues can be addressed swiftly and efficiently. These documents serve various legal and operational functions, such as confirming the terms of sale, tracking customer concerns, and managing cancellations in line with established policies.

In contrast, the OPC invitation, while related to marketing and sales activities, does not typically fall within the same category of essential records that need to be kept for compliance purposes. The OPC (Optional Purchase Contract) invitation is more of a promotional tool used to attract potential buyers rather than a legally binding document or a record of a transaction. Therefore, brokers are not mandated to keep copies of these invitations, unlike the other types of documents that serve more critical roles in the operation and regulation of a timeshare project.

This differentiation highlights the necessity for brokers to focus on documents that facilitate accountability and adherence to legal standards within the timeshare industry.